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Scope
This privacy policy applies to the domains klippel.net and klippel.de. The web site on these domains is run by

Klippel GmbH
Mendelssohnallee 30
01309 Dresden
Germany

Some hyperlinks redirect you to web sites outside the klippel.net and klippel.de domains. For these hyperlinks, see our Outgoing Hyperlinks policy below.

Your Privacy
We do not automatically collect or analyze personal information. Visiting this web site will not reveal any information to third parties. We do not sell or otherwise disclose your personal information to third parties.*

What we do
We will use the e-mail address given in the feedback forms to respond to your request. We file your contact information and feedback for later reference, this process is not automatic but by choice of the support staff. We gather aggregated anonymous statistics about visitor preferences, site use and failures.

We, or our web service provider, will disclose specific information about you to comply with any valid legal process such as a court order, or if an attempt to breach the security of the site is tracked back to or related to your computer.

Unintentional Disclosure
There is always a risk that technically skilled people to monitor and/or filter the traffic beetween our site and your computer, be it the archetypical malicous hacker breaching security measures, or an organization entitled by local regulations. We cannot protect you nor us from any and all such attacks, but visitors safety and privacy is always a concern in choice of the implemented technologies and features. We intentionally avoid handling privacy-critical information on this site, and we don't aggregate information received on our web server.

Technical Information:

*Server Logs: Like virtually all web servers, each request is recorded in a server log file. In certain cases, this information can be used to identify the actual computer the request was made from. This information is vital for maintaining and securing a web site. We also dereive anonymous averaged statistics about use of the site. Technically speaking it's possible and necessary for our web service provider and web statistics provider to access this information. We chose companies that have strict privacy policies not to reveal this information to other parties and implement strong security measures to prevent unintended disclosure.

Cookies: We use cookies to improve your experience of this site. We use persistent cookies to keep visiting preferences and online form data. All areas of this site will be accessible if you disable persistent cookies in your browser.
Some areas of this site require your Browser to accept temporary Session Cookies (which are not stored on your hard disk, and expire a few minutes after your last page request). We do not use cookies for any other means, nor do we allow third parties (like advertisers and comapnies that gather and/or sell user profiles) to include cookies in our pages. Cookie information is not aggregated or analyzed, nor does the server associate additional persistent data with the cookies.

Other Parties involved: All data transmitted beetween your computer and our web server is visible to your ISP (the company that provides your internet access), which might have a weaker policy in place. Also, since the route data takes on the internet is not determined, various companies are involved in transmission of the information. 

Q: Do you collect the contact information I give in the feedback forms?
A: We store your contact information in a Cookie on your computer, so you don't need to re-type this information when you use this service frequently. If you disable cookies in your browser, you can still use the service, but you need to re-type the contact information  again. 

Q: When I visit your site, or send you feedback or an e-mail, do you collect a 'user profile', or allow third parties to do so?
A: Short answer: No. Longer: At least, not to third parties of any kind (See Sever Logs in the privacy policy for a technically necessary exception).
We of course do gather some information. Most of it is like scribbling some comments on your business card, and putting this in a filofax, only we use computers for this. But this information is, and will be, used only for your business with us. 

Q: So I am perfectly safe from all hassles?
A: Again, No, unfortunately. First, since most of our customer contacts are done by a person instead of automated mailing lists, something might go wrong. Please just tell us about.
Next, the Internet is not the safest way to stay. Too many parties are involved when you browse the internet. We do not store your personal information on our server, we chose a dedicated Web Hosting Provider that does a very good job in securing the site, and we intentionally do not handle 'hot' information on our site. This is in our opinion the best we can do for you.
The security of unencrypted e-mail or online feedback forms is often compared to sending a postcard (rather, a postcard cut into pieces, shuffled with many other cards, and glued together again at our site). So if you have strong concerns about your privacy, you should choose more secure ways for online contacts.